Terms & Conditions

Introduction

Welcome to Urja Dental Clinic. These Terms and Conditions ("Terms") govern your use of our website, mobile applications, and dental services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Your continued use of our services following any changes indicates your acceptance of the new Terms. We encourage you to review this page periodically for updates.

Acceptance of Terms

By accessing our website or using our services, you confirm that:

• You are at least 18 years of age or have parental/guardian consent
• You have the legal capacity to enter into a binding agreement
• You will use our services in accordance with these Terms and applicable laws
• All information you provide is accurate, current, and complete

Services Description

Urja Dental Clinic provides comprehensive dental care services, including but not limited to:

• General dentistry and routine check-ups
• Cosmetic dentistry (teeth whitening, veneers, etc.)
• Orthodontic treatments (braces, aligners)
• Dental implants and prosthetics
• Root canal treatments and oral surgery
• Pediatric dentistry
• Emergency dental care
• Online consultations and video appointments

We strive to provide accurate information about our services, but we do not guarantee that all services will be available at all times. Treatment outcomes may vary based on individual circumstances.

Appointment Booking and Cancellation

Booking Appointments

Appointments can be booked through our website, mobile app, or by contacting our clinic directly. By booking an appointment, you agree to:

• Provide accurate personal and contact information
• Arrive on time for your scheduled appointment
• Bring relevant medical records and insurance information
• Follow pre-appointment instructions provided by our staff

Cancellation and Rescheduling

We understand that plans change. However, we request that you:

• Cancel or reschedule appointments at least 24 hours in advance
• Notify us as soon as possible if you cannot attend
• Understand that repeated no-shows may result in cancellation of future appointments

Late cancellations (less than 24 hours) or missed appointments may be subject to a cancellation fee, which will be communicated to you at the time of booking.

Fees and Payment

Payment for services is due at the time of treatment unless other arrangements have been made. We accept various payment methods, including cash, credit/debit cards, and digital payment options.

• All fees are clearly communicated before treatment begins
• Insurance claims will be submitted on your behalf when possible
• You are responsible for any charges not covered by your insurance
• Payment plans may be available for certain treatments upon request
• Prices are subject to change without prior notice

Patient Responsibilities

To ensure the best possible care, patients are expected to:

• Provide complete and accurate medical and dental history
• Inform us of any changes in your health status or medications
• Follow treatment plans and post-treatment instructions
• Attend all scheduled follow-up appointments
• Communicate any discomfort or concerns during treatment
• Respect the rights and privacy of other patients and staff
• Maintain good oral hygiene as recommended by our dental professionals

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Urja Dental Clinic or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Reproduce, distribute, or display any content without written permission
• Use our trademarks or logos without authorization
• Create derivative works based on our content
• Use our content for commercial purposes without consent

Limitation of Liability

While we strive to provide the highest quality dental care, we cannot guarantee specific outcomes from treatments. To the fullest extent permitted by law, Urja Dental Clinic shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of data, profits, or business opportunities
• Damages arising from the use or inability to use our services
• Unauthorized access to or use of our servers or personal information
• Any errors or omissions in the content provided on our website

Our total liability to you for any claims arising from these Terms or our services shall not exceed the amount you paid us for the specific service giving rise to the claim.

Medical Disclaimer

Confidentiality

We are committed to maintaining the confidentiality of your personal and medical information. All our staff are bound by strict confidentiality agreements. We will not disclose your personal information except as required by law or with your explicit consent. For more details, please refer to our Privacy Policy.

Termination of Services

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

We encourage you to contact us directly to resolve any disputes amicably before pursuing legal action.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review these Terms periodically. Your continued use of our services after any changes indicates your acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us: